Best of Both Worlds
Welcome to the Contact Lens Store, your discount Web store for contact lens replacements. CLS is owned and operated by professional contact lens practitioners. This means you benefit from our years of experience operating professionally staffed, brick-and-mortar contact lens stores in the real world. You benefit from our direct buying power with manufacturers, keeping prices as low as possible.When you order from the CLS Web site, you enjoy the best of both worlds :
Personal satisfaction. You get 100 percent professional care and attention. Your questions will be answered by knowledgeable professionals who are accustomed to addressing the everyday concerns of wearers like you. You get all the benefits of Web shopping -- fast service, low prices, and the convenience of ordering from home.
Return and Exchange Policy
Exchanges are permitted on defective lenses and Rx changes ONLY with original packaging within 30 days of receipt. We do not exchange or refund cosmetic lenses. Opening of package(s) represents acceptance of these terms.
Why Customers Choose Us
1. Affordable Prices
As a Web-based distributor, we never have to inflate our pricing to take care of traditional operating expenses. No doctors are charging you for their overhead. Doing business electronically keeps our shipping charges low.
2. Easy Ordering
We've made sure that ordering your prescription contact lens replacements over the Web is as easy as 1-2-3. Choose the lens you want, fill in your prescription information, and proceed to our secure checkout counter -- or fax us your order, if you prefer. Most orders can be shipped immediately.
3. Personal Privacy
CLS is as confidential as the doctor's office. The personal, medical, and financial information you provide us is always treated in full confidentiality. We do not sell, rent, or exchange consumer information about our customers to any parties, ever.
4. Internet Security
When you place your Web order using the Secure Transaction form that we provide, you are protected by the same powerful SSL encryption technology that global corporations use to keep their private data safe. All sensitive information remains secure and is invisible to outsiders.
5. Individual Attention
The Web is an efficient place to do your shopping, but sometimes you need the extra attention that individual telephone assistance can provide. If you have a question about your order or need help placing your order, a professional Customer Care representative will be available to assist you on the phone or through email. If you call during non-business hours, simply leave a message and you will receive a prompt response once normal business hours resume.